1. Introduction and Our Commitment
Ashtrees Cuts is a computer integrated systems design practice. This Privacy Policy explains how the developer Ashtrees Cuts, trading as Ashtrees Cuts LLC, collects, uses, stores, shares and protects information when you visit our website, contact our stand, or engage our services. We have written this policy in plain language so that a business owner, a technician or a member of the public can understand it without legal training.
We believe that privacy is a matter of respect rather than paperwork. Every piece of information we hold exists because it serves a clear purpose, and every purpose is described in this document. Where we must collect something, we collect the minimum necessary. Where we may share something, we say so plainly and limit the sharing. Where data is no longer needed, we remove it. This is the same discipline we apply to the systems we design for our clients, and we hold ourselves to it first.
2. Scope of This Policy
This policy applies to information collected through the Ashtrees Cuts website at ashtreescuts.mom, through email and telephone contact with our practice, and through any assessment, integration or support engagement that we agree to carry out. It applies to visitors, prospective clients, current clients, suppliers, contractors and anyone who contacts our stand at 6673 W Hunter Mesa Dr.
This policy does not apply to third party applications, platforms or websites that we may recommend or link to as part of our professional services. When we integrate a client system with an external product, that product carries its own privacy terms, and the client remains the controller of the business data flowing through it. We encourage you to read the policies of any external service you decide to use.
3. Information We Collect
We collect only the categories of information that we need in order to operate our practice, respond to enquiries and deliver the services a client has asked for. The categories are set out below.
Contact details. Your name, email address, telephone number, organisation name and any postal address you provide, including the address associated with the Ashtrees Cuts LLC stand at 6673 W Hunter Mesa Dr, West Valley City - 84128-1235, United States.
Enquiry content. The subject and body of any message you send us, whether through our contact form, by email to support@ashtreescuts.mom, or by telephone on +15058872919. This may include descriptions of your business, your existing systems and the problems you are trying to solve.
Engagement records. Notes taken during an assessment, project plans, integration schedules, meeting records and correspondence exchanged while we work with you. These form the professional record of the engagement.
Technical information. When you visit our website, our hosting environment may record standard technical data such as the pages requested, the referring page, the approximate region from which the request arrived, the browser and device type, and the date and time of access. This information is used in aggregate to keep the site working and secure.
Business and operational data supplied by clients. Where an engagement requires it, a client may permit us to access copies of operational data such as work orders, job costing figures, fleet records or safety registers. We treat that data as confidential client information and process it only under the written instructions of the client.
4. How We Obtain Information
Most of the information we hold comes directly from you. You provide it when you complete our contact form, send us an email, call our number, request an assessment, or enter into an engagement with Ashtrees Cuts LLC.
Some information arrives automatically from the technical operation of our website, as described in the technical information category above. We do not operate covert tracking, we do not purchase personal data from data brokers, and we do not assemble profiles about visitors from unrelated sources.
In limited circumstances a client may ask us to work with information about that client employees, contractors or customers as part of an integration project. In those cases the client is responsible for ensuring it has a lawful basis to share that information with us, and we process it strictly as a service provider under the client instructions.
5. Why We Use Information
We use personal information for the following purposes, each of which is tied to a defined and legitimate need.
- To reply to enquiries sent through the contact form, by email or by telephone.
- To assess a prospective client situation and prepare a proposal or scope of work.
- To deliver, manage and support the services we have been engaged to provide.
- To maintain business records, invoices and accounts as required for sound administration.
- To keep our website secure, available and functioning correctly.
- To meet legal, tax and regulatory obligations that apply to a United States business.
- To improve our own practice by understanding which enquiries and services recur.
We do not use personal information for purposes that are incompatible with those listed above, and we do not process client operational data for our own commercial benefit.
Where we process information on behalf of a client during an integration project, we act as a service provider rather than as a controller of that information. In that role we follow the client written instructions, we do not use the information for our own purposes, and we do not disclose it except as the client directs or as the law requires. The client remains responsible for providing appropriate notice to the individuals whose information appears in the data it shares with us.
6. Lawful Bases for Processing
Depending on your location and the nature of your interaction with us, one or more legal bases will apply to our processing. These are consent, contract, legal obligation and legitimate interests.
We rely on consent when you deliberately send us a message or ask to receive information. You may withdraw that consent at any time by contacting support@ashtreescuts.mom, and withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
We rely on contract when processing is necessary to prepare for, deliver or support a service engagement that you or your organisation has requested. We rely on legal obligation for activities such as retaining business and tax records. We rely on legitimate interests for security monitoring and for the ordinary administration of our practice, always balanced against your rights and expectations.
Where we rely on legitimate interests, we carry out a simple balancing assessment to confirm that our interest does not override your rights. The assessment considers the nature of the information, the reasonable expectations of the individual and the availability of less intrusive alternatives. If the balance does not favour processing, we either seek consent or refrain from processing.
7. Cookies and Similar Technologies
Our website is deliberately lightweight. It is built as a set of static pages with a small amount of client side script used for navigation, scroll behaviour and form handling. Those scripts run in your browser and do not transmit personal data to us.
We do not use advertising cookies, we do not operate cross site tracking pixels, and we do not sell behavioural data. Where our hosting environment sets a strictly necessary cookie for security or load balancing, that cookie exists solely to deliver the page you requested and carries no marketing purpose. You can control or block cookies through your browser settings, and the website will continue to function.
8. How We Share Information
We do not sell personal information. We do not rent it, trade it or exchange it for advertising. We share information only in the limited circumstances described below.
Service providers. We may use trusted providers for hosting, email delivery or professional accounting. These providers receive only the information necessary to perform their function and are bound to protect it.
Legal requirements. We may disclose information where we are required to do so by law, by a valid legal process, or where disclosure is necessary to protect the rights, safety or property of Ashtrees Cuts LLC, our clients or the public.
Business transfers. If our practice were to be reorganised or transferred, information would move with the relevant part of the business under equivalent protections, and affected individuals would be informed.
With your direction. We may share information with a third party when you specifically ask us to do so, for example when coordinating an integration with a product you have chosen.
9. International Data Transfers
Ashtrees Cuts LLC is established in the United States, and our primary records are held there. If you contact us from another country, your information will be transferred to and processed in the United States. We take reasonable steps to ensure that any transfer is protected by appropriate safeguards and that the information remains subject to protections consistent with this policy. Where required, we put contractual protections in place with the providers who handle information on our behalf.
10. How Long We Keep Information
We keep information only for as long as it is needed for the purpose for which it was collected, plus any period required by law. Enquiry correspondence is normally kept for up to twenty four months so that we can help with follow up questions. Engagement records are kept for the duration of the working relationship and for the period required for tax, accounting and professional record keeping after it ends.
Technical logs are held for a short period and then discarded in the ordinary course of system maintenance. Client operational data accessed during an integration project is returned or deleted at the close of the engagement according to the terms agreed with the client, unless retention is required by law.
11. How We Protect Information
We apply technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures include access controls on the systems we use, encrypted transport for email and web traffic where the technology permits, careful management of credentials, and a practice of collecting only what the work requires.
No method of storage or transmission is perfectly secure. We therefore review our safeguards regularly and limit the number of people who can reach personal information to those who genuinely need it. If you believe that your information has been compromised through contact with our practice, please tell us at once at support@ashtreescuts.mom so that we can investigate and respond.
12. Your Privacy Rights
Subject to your location and to applicable law, you may hold some or all of the following rights in relation to the personal information we hold about you.
- The right to be informed about how we use your information, which this policy provides.
- The right to request access to the information we hold about you.
- The right to request correction of information that is inaccurate or incomplete.
- The right to request deletion of information that we no longer need.
- The right to restrict or object to certain processing activities.
- The right to data portability, where processing is based on consent or contract.
- The right to withdraw consent at any time, where consent is the basis for processing.
- The right not to be subject to a decision based solely on automated processing.
To exercise any of these rights, contact support@ashtreescuts.mom or write to Ashtrees Cuts LLC, 6673 W Hunter Mesa Dr, West Valley City - 84128-1235, United States. We will respond within the time required by applicable law and may ask you to confirm your identity so that we do not disclose information to the wrong person. Exercising your rights will never result in discrimination or a reduced level of service.
13. Marketing Choices and Preferences
We do not run bulk marketing campaigns. If we contact you, it is normally because you have asked a question, requested an assessment or are an active client of the practice. If you would prefer that we stop sending any optional updates, simply tell us and we will remove you from that correspondence while continuing to handle any active service matter.
You can change your contact preferences at any time by writing to support@ashtreescuts.mom or by calling +15058872919. We will honour the request promptly and confirm when it has taken effect.
14. Privacy for Children
Our website and services are intended for businesses and for adults acting in a professional capacity. We do not knowingly collect personal information from children, and we do not direct our services toward them. If you believe that a child has provided information to us, please contact support@ashtreescuts.mom and we will take reasonable steps to remove that information from our records.
15. Third Party Websites and Services
Our website may refer to third party products and services as part of explaining our work. Once you follow a link to a third party site, you are subject to that site own privacy policy and practices. We do not control those practices and cannot accept responsibility for them. We encourage you to review the privacy information of any external service before providing personal data to it.
16. Automated Decisions and Profiling
We do not make decisions about individuals through fully automated processes that produce legal or similarly significant effects. Our engagement decisions involve human review by members of the Ashtrees Cuts practice. Where a client system that we design includes automation, that automation belongs to the client, operates on the client instructions, and is governed by the agreement we put in place with that client.
17. Data Breach Response
We maintain a simple, rehearsed response to any suspected breach of personal information. When we become aware of an incident, we contain it, assess its scope, and determine whether it creates a risk to individuals. Where the law requires notification, we notify the affected people and the relevant authorities without undue delay, describing what happened and what we are doing in response. We also review the cause of the incident and change our practices so that the same weakness cannot be repeated.
18. Changes to This Policy
We may update this policy from time to time to reflect changes in our practice, in technology or in the law. When we make a material change, we will update the effective date shown at the top of this page and, where appropriate, provide a more prominent notice. We encourage you to review this page occasionally so that you remain aware of how we protect your information.
19. How to Contact Us
If you have a question about this policy, a concern about how your information has been handled, or a request to exercise a privacy right, please contact us using any of the details below.
Email: support@ashtreescuts.mom
Telephone: +15058872919
Postal address: Ashtrees Cuts LLC, 6673 W Hunter Mesa Dr, West Valley City - 84128-1235, United States (US)
We take every privacy enquiry seriously and will work with you in good faith to resolve it.
20. Regional Privacy Notices
Residents of certain regions may hold additional rights under local law. Where a regional law grants rights beyond those described in this policy, we will honour those rights for the individuals concerned. This includes, for example, rights to know the categories of information collected, to request deletion, and to request that we not sell personal information. We do not sell personal information in any case, so no opt out sale request is required. To make a regional request, contact support@ashtreescuts.mom and describe the right you wish to exercise. We will verify your request, respond within the required period, and explain clearly if any exception applies.